,

Lynne

“I am driven by providing exceptional customer service to all our stakeholders.”

There’s no doubting Lynne’s passion for providing excellent customer service to her clients. In her role as Claims Advisory Officer, Motor Accidents Claims Advisory Service for NSW State Insurance Regulatory Authority, it’s at the heart of what she does on a daily basis.

“I love being able to communicate with stakeholders and resolve any issues they may have. I’m here to help,” Lynne smiles.

In her day-to-day role, Lynne works in a close-knit call centre, and receives a variety of calls from injured claimants seeking help with making personal injury claims. She also provides Green Slip quotes to customers, as well as procedural advice to other stakeholders.

A genuine people person with a zest for life, Lynne says the best part of her job is her constant interaction with people and having the opportunity to help them out.

“I just love helping people!” she relates enthusiastically.

“If our customers aren’t happy, I’m not happy. I love being able to save people money on their Green Slip and generally just love chatting to people all day.”

When she’s not busy helping customers in the call centre, Lynne also likes to keep busy helping to organise social events in her local area.

“I’ve also recently started to paint and am enjoying dog pawtraits at the moment,” she says.

Related opportunities

Customer Service Officer

Job Posting: 09 Feb 2018 - Closing Date: 25 Feb 2018

Customer Services and Call Centre | Call Centre Services

Regional NSW / Tamworth & North West NSW

Full time ongoing (permanent) Armidale Salary range - $54,502 - $59,090 + super and leave loading A talent pool may be created from...

Local Land Services

Full-Time

Job Reference Number:

496313
Find out more

Manager Business Centre

Job Posting: 09 Feb 2018 - Closing Date: 25 Feb 2018

Customer Services and Call Centre | Call Centre Services
Customer Services and Call Centre | Management and Support
Customer Services and Call Centre | Technical Customer Service

Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region

A great opportunity for a leader experienced in managing multiple teams across multiple geographies to implement ongoing improvements in process,...

Supervisor Business Centre Roads

Job Posting: 09 Feb 2018 - Closing Date: 25 Feb 2018

Customer Services and Call Centre | Call Centre Services
Customer Services and Call Centre | Management and Support
Customer Services and Call Centre | Technical Customer Service

Central & North Coasts - Newcastle & Hunter Valley / Lismore & Far North Coast

A great opportunity for a seasoned Service Centre Manager. If you are one, we would be very interested in hearing from you. A very rare opportunity...