The Department of Justice delivers legal, court and supervision services to the people of NSW by managing courts and justice services, implementing programs to reduce crime and re offending, managing custodial and community-based correctional services, protecting rights and community standards and advising on law reform and legal matters.

Juvenile Justice NSW is a dynamic organisation in a period of exciting change. Our aim is to be recognised as world leaders in delivering evidence-based, rehabilitative interventions with young people who come into contact with the criminal justice system. We supervise and support young people in custody and in the community and manage early intervention and diversion schemes.

Reporting to the Area Manager, you will manage a multidisciplinary team providing service/program delivery that aims to reduce re-offending of juvenile offenders and enhance their functioning and/or reintegration into the community, and increase community safety. 

As the Assistant Manager, you will be responsible for:

• Ongoing performance and development management of your staff by providing them with opportunities to improve their capabilities.

• Undertaking risk assessments to identify any risks to the community by clients and provide suggestions on how this risk may be managed through risk management strategies to ensure the safety of staff.

• Accurate record-keeping to ensure the Quality Assurance process is effective and contributes to the accountability and improvement of the Unit. 

• Implementing change through effective decision-making at a management level and ensuring staff are informed of changes and briefed on actions, activities and expectations. 

• Excellent understanding of evidence-based practice with young people who offend, including adolescent development and thinking and how this applies to offending behaviour, and then applying this knowledge to assisting, coaching, teaching and developing staff in managing complex issues.

• A breadth of experience working with young people who offend and ability to adapt intervention to meet the responsive needs of complex clients (i.e., young people who offend and also have a disability, mental health issues etc.) 

• Recognised tertiary qualifications (diploma or higher) in social work, welfare, psychology, criminology, education or related field or relevant experience.  

• Minimum Class C Driver’s Licence 

• Working with Children Clearance

The Child Protection (Working with Children) Act 2012 requires persons engaged in children related work to have Working with Children clearances.  If successful in this role you will be required to provide a Working with Children Check clearance number prior to commencing in the role.  To obtain further information and to apply for a WWCC clearance please click here

To be successful in this role you will:

• Act with integrity by demonstrating professionalism and acting in an honest, ethical and moral way 

• Utilise effective communication skills by tailoring communication to your audience and having the ability to explain complex concepts and arguments

• Be committed to delivery customer service to a high standard by identifying customer needs and understand customer perspectives

• Be confident in managing and developing people by negotiating clear performance standards and monitoring progress within the team

Click here to download the role description. 

To apply for this role you need to submit an application online via www.iworkfor.nsw.gov.au

1. Answer the two pre-screening questions below – we are looking for you to demonstrate your competency in this focus capability.

• How have you ensured that customer service standards have been met? What systems/ processes have assisted in monitoring agency standards, and where they have not been met, what did you do about it?

• Tell us about a specific time when you had to handle a tough problem which challenged fairness or ethical issues. Explain. What was the outcome?

2. Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.

Contact: Matthew Billett, Area Manager - matthew.billett@justice.nsw.gov.au  Or Ph: 02 6937 2203

Closing date:  Sunday 3 March 2019 (11:59 pm)

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 12 months.