There are currently 4 jobs listed by TAFE - Riverina Institute

Customer Service Officer, TAFE Worker Level 3, West Wyalong

Organisation/Entity: TAFE - Riverina Institute
Job Category:
  • Administration and Clerical | General Administration
Job Location:
  • Regional NSW / Riverina & Murray
Job Reference Number: 00005KBB
Work Type: Part-Time
Number of Positions: 1
Total Remuneration Package: Package includes salary $31.08 - $34.30 per hour, plus employer’s contribution to superannuation and annual leave loading.
Contact: (02) 6382 8518 - Melissa Green
Closing Date: 29/09/2017 - 11:59 PM


Can you provide high quality customer service across a range of administrative functions, giving a high priority to customer satisfaction?  

The purpose of TAFE NSW is to skill the workforce of the future.

TAFE NSW offers the best of campus-based delivery as well as flexible, online and work-based learning. The TAFE NSW values of Customer First, Collaboration, Integrity and Excellence guide our team in strengthening communities, delivering world-class training for our students and producing job ready graduates for employers. The operating environment for TAFE NSW is dynamic as we leverage our scale, expertise, passion and reputation to meet the rapidly changing VET landscape.

TAFE NSW is committed to its students and customers and the role it plays in changing lives and opening up opportunities through learning.

Learn more: Information regarding the position is available from the following link:

For any additional information regarding this position please contact:  Melissa Green, Customer Experience Manager on (02) 6382 8518.

Important Information:
  • This is a temporary part time position for 17.5 hours per week, until 31 March 2018.
  • Applicants must apply on-line. 
  • Applicants must address the selection criteria.

NB:  It is an offence for a person convicted of a serious sex offence or registrable offence to apply for this position.  Recommended applicants will be required to obtain a Working With Children Check and a National Criminal Records Check.

Close Date: Friday, 29 September 2017



Key Application Responses

The following selection criteria form a specific part of the selection process. Candidates for this role must address each of these items specifically in their application.


  1. High level communication skills and experience in providing direct customer service to a diverse range of clients.
  2. Demonstrated ability in competently performing administrative and clerical duties in a busy office environment.
  3. High level organisational, negotiation, analytical and problem solving skills.
  4. High level interpersonal and written communication skills.
  5. Demonstrated working knowledge of computerised administrative and financial systems.
  6. Demonstrated ability to work independently and as part of the team
  7. Demonstrated planning and organisational skills and an ability to prioritise workloads, work with limited supervision and meet deadlines.
  8. Demonstrated ability to maintain confidentiality and exercise discretion, judgement and initiative.