There are currently 38 jobs listed by Department of Family & Community Services

JCPR Caseworker

Organisation/Entity: Department of Family & Community Services
Job Category:
  • Community | FACS Caseworker - JIRT
Job Location:
  • Central & North Coasts - Newcastle & Hunter Valley
  • Central & North Coasts - Newcastle & Hunter Valley / Port Macquarie & Mid-North Coast
  • Central & North Coasts - Newcastle & Hunter Valley / Gosford, Central Coast and Region
  • Central & North Coasts - Newcastle & Hunter Valley / Lismore & Far North Coast
  • Illawarra & South Coast / Goulburn & Southern Tablelands
  • Regional NSW / Bathurst & Central West NSW
  • Regional NSW / Dubbo & West NSW
  • Regional NSW / Riverina & Murray
  • Regional NSW / Tamworth & North West NSW
  • Sydney Region / Sydney - North/North West
  • Sydney Region / Sydney - South
  • Sydney Region / Sydney - West
  • Sydney Region / Sydney - Greater West
Job Reference Number: 00005YFJ
Work Type: Full-Time
Total Remuneration Package: $70,652 - $97,616 pa plus employer's contribution to superannuation and annual leave loading.
Contact: 9765 5500 - Child Protection Recruitment Team
Closing Date: Ongoing


JCPR Caseworker

Calling experienced caseworkers!

Do you have what it takes to meet the demands of this challenging and highly rewarding role?

Being a Child Protection Caseworker requires resilience, tenacity and compassion to support children and families living in varied and challenging circumstances.  Assessing reports of alleged child abuse and neglect can be confronting; however, the rewards for ensuring the best outcome for a child can be limitless.

The Joint Child Protection Response (JCPR) program links the risk assessment and protective intervention of Family and Community Services (FACS) with the criminal investigation of NSW Police and the forensic medical, treatment and support services of NSW Health.

Joint Child Protection Response (JCPR) caseworkers investigate and access child protection matters and work in collaboration with staff from Family and Community Services, Health and Police.

This position is suited to someone:

• who is, or has worked as a caseworker
• who has a social work degree
• who has related experience and cultural expertise if you are an Aboriginal caseworker

We strongly encourage people from Aboriginal and multicultural backgrounds to apply for these roles.

A day in the life of a JCPR Child Protection Caseworker

The main difference between a Generalist Child Protection Caseworker and a JCPR Caseworker is that your team mates will be staff from NSW Police and NSW Health as well as other FACS child protection caseworkers.

JCPR Caseworkers are an essential link between agencies to ensure children, young people and families get the right services at the right time to achieve better outcomes. JCPR Caseworkers work collaboratively with internal and external stakeholders to follow the same processes for planning and responding to serious child abuse.

While no two days are the same, here are some of the duties you’ll carry out on a day to day basis:  

• conducting risk and safety assessments in a timely and comprehensive way to minimise delay and promote information exchange between relevant agencies
• conducting risk and safety interviews with a focus firmly on the child or young person and promoting their participation
• making sure there is timely access to care and support services throughout the joint response
• making immediate referral to crisis counselling
• working to minimise the number of interviews to inform care and protection and criminal investigation purposes
• taking protective intervention to ensure the safety of children and young people
• assessing individual needs of children, young people and families
• supporting the non-offending parent or carer

We reward you for being incredible

Working with vulnerable children, young people and families can be unpredictable, challenging yet rewarding as well.

FACS JCPR Child Protection Caseworkers are incredible people.  In return for your commitment, dedication and passion, FACS offer:

• A competitive base salary range $70,652 – $97,616 pa plus superannuation and annual leave loading
• Industry leading training and support via our intensive caseworker development program and additional Joint Response Training Course
• Promotional opportunities
• Working alongside diverse and dynamic people towards a common goal
• Flexible working conditions including a 140 hour month
• Opportunity to deliver coordinated inter-agency responses to improve the outcomes for children, young people and their families at risk of serious abuse

How to apply

To be eligible to apply you must have:

• a University level degree qualification in Social Work, Psychology, Social Science Welfare or related discipline with demonstrated commitment to ongoing professional development
• previous experience as a caseworker
• a valid NSW drivers licence
• a Working with Children clearance number prior to commencement in the role (to obtain further information on how to apply for a WWCC please click here)
• the right to live and work in this location

More Information

Click here to view the role description.

For more information visit our careers page or contact the Child Protection Recruitment Team on (02) 9765 5500 or email CaseworkerCareers@facs.nsw.gov.au

Apply by clicking the ‘Apply Online’ button and help us shape services that build stronger and safer families and communities.

Our Commitment to Diversity and Inclusion

FACS is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI and other diversity groups.

FACS encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you need an adjustment in the recruitment process, please call or email us at InclusionandDiversity@facs.nsw.gov.au and also advise us of your preferred method of communication.

FACS is also the first NSW government agency to become a White Ribbon accredited workplace, for taking active steps to prevent and respond to violence against women.

Thank you for your interest in this position. We look forward to receiving your application.