,

Michael

“It’s not just all about spreadsheets.”

“I sit down with stakeholders to learn and understand more about our customers and business processes, as well as to listen to ideas they may have. After discussing various possible solutions that might help, I work with my team to generate insights using various specialised software and techniques, such as statistical analysis, data matching and data mining,” says Michael, Assistant Director Operations Analytics for the NSW Department of Finance, Service and Innovation. 

“By learning about our organisation’s business processes and customers, I get the chance to use data and analytics to tell a compelling story around tangible solutions that can enhance customer experiences with NSW.” 

As more high-profile companies around the world are focussed on ‘analytics-driven’ businesses, Michael is excited about how his profession is evolving. 

“I love my work. I’m passionate about what I do and I don’t think I would want to change that. I love every aspect of my work, especially that I’m constantly being challenged to find new solutions for problems,” he enthuses. 

“The analytics environment is an ever-changing environment – I see new developments every day. I’m in a fortunate position to work with leading technological solutions,” he says.

Analytics is Michael’s true passion, and he even keeps it up outside of office hours. 

“I volunteer for a non-profit organisation which uses exercise to combat depression, where I assist with analytics of program assessments. The rest of my time is taken up by my lovely wife and four-year-old daughter who keep me on my toes!”

Related opportunities

Biometrician

Job Posting: 23 Jan 2019 - Closing Date: 08 Feb 2019

Projects | Business Analysis
Sales and Marketing | Market Research
Environmental | Agriculture
Research and Analysis | Analysis
Research and Analysis | Reporting
Investigation | Analyst
Information and Communications Technology | Analysts

Central & North Coasts - Newcastle & Hunter Valley / Gosford, Central Coast and Region

What’s on Offer: As a Biometrician, you’ll be: Undertake a diverse range of statistical services, including robust design, analysis, visualization...

Department of Industry - Primary Industries

Full-Time

Job Reference Number:

499231
Find out more

Business Analyst, Grade 7/8

Job Posting: 22 Jan 2019 - Closing Date: 05 Feb 2019

Projects | Business Analysis

Illawarra & South Coast / Wollongong & The South Coast

Business Analyst, Clerk Grade 7/8, Wollongong, NSW SES 02/19 Temporary, part time 14 hours per week up to 23.12.19 Wollongong location The...

NSW State Emergency Service

Part-Time

Job Reference Number:

00006RYV
Find out more

Senior Business Analyst

Job Posting: 22 Jan 2019 - Closing Date: 05 Feb 2019

Projects | Business Analysis

Regional NSW / Riverina & Murray

Senior Business Analyst Department of Family & Community Services Clerk Grade 9/10 Temporary Full Time Location: Wagga Wagga...

Southern Cluster

Full-Time

Job Reference Number:

00006PYS
Find out more