,

Lynne

“I am driven by providing exceptional customer service to all our stakeholders.”

There’s no doubting Lynne’s passion for providing excellent customer service to her clients. In her role as Claims Advisory Officer, Motor Accidents Claims Advisory Service for NSW State Insurance Regulatory Authority, it’s at the heart of what she does on a daily basis.

“I love being able to communicate with stakeholders and resolve any issues they may have. I’m here to help,” Lynne smiles.

In her day-to-day role, Lynne works in a close-knit call centre, and receives a variety of calls from injured claimants seeking help with making personal injury claims. She also provides Green Slip quotes to customers, as well as procedural advice to other stakeholders.

A genuine people person with a zest for life, Lynne says the best part of her job is her constant interaction with people and having the opportunity to help them out.

“I just love helping people!” she relates enthusiastically.

“If our customers aren’t happy, I’m not happy. I love being able to save people money on their Green Slip and generally just love chatting to people all day.”

When she’s not busy helping customers in the call centre, Lynne also likes to keep busy helping to organise social events in her local area.

“I’ve also recently started to paint and am enjoying dog pawtraits at the moment,” she says.

Related opportunities

Administrative Clerk - Clerk Grade 1/2 - 173425 - 173426

Job Posting: 15 Jun 2018 - Closing Date: 01 Jul 2018

Customer Services and Call Centre | Call Centre Services

Sydney Region / Sydney - Greater West
Sydney Region / Sydney - West

2x Full time ongoing appointment. Location: Bankstown (relocating to Parramatta July 2018) Join a dynamic team of customer service officers who...

Department of Education

Full-Time

Job Reference Number:

000065A3
Find out more

SALM Functional Support Analyst, Clerk Grade 5/6 - Various

Job Posting: 15 Jun 2018 - Closing Date: 25 Jun 2018

Customer Services and Call Centre | Call Centre Services

Statewide

12x Temporary full time appointments for a period up to: 30 June 2019 Location: Metropolitan South, Regional South, Regional North and Rural North ...

Department of Education

Full-Time

Job Reference Number:

000069GN
Find out more