Facebook Pixel



Bhrikuti's role as a customer service attendant involves answering customer queries, inspecting station environments, and supporting with crowd management.

“I help customers by answering their queries, assisting them with their luggage, and giving them information about train services,” says Bhrikuti, Customer Service Attendant for Transport for NSW. 

“We help to plan their journey.”  

Most of the time, you’ll find Bhrikuti on the platform at one of Sydney’s train stations doing what she loves - helping customers.  

“I have a diverse role to play as a customer service attendant, which I very much enjoy,” she enthuses.

Her diverse role involves answering customer queries throughout the day, inspecting station environments, recording train movements, delivering information on delays, and supporting with crowd management. 

“It keeps me busy!” she says.

As she’s often on her feet all day at work, Bhrikuti likes to put her feet up with a good game on TV after work. 

“I love to follow the footy!” she says.

Related opportunities

Senior Customer Attendant

Job Posting: 10 May 2019 - Closing Date: 26 May 2019

Customer Services and Call Centre | Trains - Customer Service Attendant

Central & North Coasts - Newcastle & Hunter Valley / Port Macquarie & Mid-North Coast

• Location: Wauchope Station • Permanent Part-time opportunity available (Monday to Friday morning shifts) • SCSA Level 3 $1,189.05 per week...

North & Central Region


Job Reference Number:

Find out more

Customer Service Attendant

Job Posting: 08 May 2019 - Closing Date: 22 May 2019

Customer Services and Call Centre | Trains - Customer Service Attendant

Illawarra & South Coast / Wollongong & The South Coast

Permanent Part time relief position CSA Year 1 - $1,086.60 per week pro rata inclusive of Industry allowance Location: Thirroul The opportunity...

South & West Region


Job Reference Number:

Find out more