“I’m passionate about contributing to the wider community and, in doing so, am living a meaningful life.”

After completing a degree in Criminology, Criminal Justice and Social Science and Policy, Lubna brought her curiosity and investigative skills to her work as an Investigator for Residential Building Work with NSW Fair Trading.

“One of the areas NSW Fair Trading is responsible for is regulating residential building work to ensure compliance is upheld across the state, and to ensure customers out in the community are engaging with appropriately licenced contractors. To safeguard this, it is my role to gather evidence for possible breaches of Acts and Regulations,” she explains.

In her varied role, Lubna researches and analyses information in relation to the act, conducts intelligence and profiling searches, investigates trader conduct, visits building sites and, if prosecution is necessary, attends court to provide evidence for investigations conducted. 

“I enjoy the daily challenge of my role, with its diverse variety of tasks each day, and being a part of an inclusive work unit,” she enthuses.  

The residential building industry is ever-growing, and Lubna trusts that investigating and monitoring the industry reduces the risk of non-compliance and ensures customer protection.  

Lubna puts her keen curiosity and investigative skills to good use even beyond her workplace.

“I enjoy travelling and exploring new places. I especially have a passion for discovering up and coming places. And yes, that involves a few Instagram posts,” she laughs.

Related opportunities


Job Posting: 20 Mar 2018 - Closing Date: 02 Apr 2018

Regulatory and Compliance | Investigation

Sydney Region / Sydney - Greater West

INVESTIGATOR, INVESTIGATIONS COMPLIANCE AND ENFORCEMENT Temporary full-time position (maternity leave) 12 months Parramatta Grade 7/8 ...

NSW Fair Trading


Job Reference Number:

Find out more

Senior Project Officer, Regulatory Education

Job Posting: 12 Mar 2018 - Closing Date: 26 Mar 2018

Regulatory and Compliance | Workplace Inspection
Regulatory and Compliance | Legislation
Regulatory and Compliance | Assessing
Regulatory and Compliance | Audit
Regulatory and Compliance | Investigation

Sydney Region / Sydney City

Senior Project Officer, Regulatory Education, (temporary) Clerk Grade 9/10, Liquor & Gaming NSW Full time role in Sydney CBD location until 31...

Department of Industry - Liquor & Gaming NSW


Job Reference Number:

Find out more