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There is currently 1 job listed by Operations

Aboriginal and Non-Aboriginal Combined Recruitment - Legal Support Officer - Clerk Grade 1/2 - Campbelltown - Temporary up to 3 months and talent pool opportunity

Organisation/Entity: Operations
Job Category:
  • Administration and Clerical
Job Location:
  • Sydney Region / Sydney - West
Job Reference Number: 00007J7Z
Work Type: Full-Time
Number of Positions: 1
Total Remuneration Package: Up to $77,820. Package includes salary ($64,779 - $70,425), employer's contribution to superannuation and annual leave loading.
Contact: (02) 4629 2703 - Julie Ausbun
Closing Date: 19/01/2020 - 11:59 PM


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Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 25 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.


The Legal Administration provides a range of clerical and administrative services to solicitors. This may include processing legal documentation, preparing correspondence, liaising with the various stakeholders, Government Departments and the general public and providing basic referral information services to clients to support the effective and efficient operation of legal services within Legal Aid NSW.


The successful applicant will have:


• High level administration skills and attention to detail
• Strong communication skills both verbal and written
• Dynamic person who enjoys working in a fast-paced and varying environment (e.g. back office, courthouse, meet and greet with clients)
• Strong typing and computer skill
• A strong commitment to customer service and being a team player is key for this role


For detailed information on the key accountabilities and capability framework, please read through the following role description.




• Willingness to undertake a Criminal Record Check and/or working with Children Check
• Hold Australian or NZ citizenship, Australian Permanent Resident or hold a valid working visa 



Applications MUST be submitted online through www.iworkfor.nsw.gov.au to be considered. No late applications will be accepted.

Applicants should read the Role Description and consider the Focus Capabilities and Key Accountabilities when preparing their resume and cover letter.

Applicants are requested to attach:

• current resume / curriculum vitae (CV) (maximum 5 pages)

• cover letter (maximum 2 pages) responding to the following two questions: 


1. Legal Aid NSW is committed to delivering high quality client service. There are often occasions where you will be required to deal with difficult clients in the course of the day. Please give us an example of how you dealt with a difficult client (either face to face or on the telephone). What strategies did you use to reduce or prevent escalation of conflict?
2. As well as working independently, Legal Support Officers work mainly as a member of a team. What do you believe are the most important qualities and attributes needed to ensure that a team operates effectively to prioritise competing tasks and meet deadlines.


The selection process will include a range of comparative assessment techniques to assist in determining capability and suitability for the role.

This recruitment will be used to fill any current vacancies and may be used to create a Talent Pool for similar future vacancies that may arise over the next 18 months.


Legal Aid NSW welcomes applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTI community, culturally diverse people and other diverse communities.

Legal Aid NSW provides dignified access to accommodate the diverse needs of our community. We acknowledge and support the access needs of people with visible and invisible disabilities, as such all of our offices are accessible.

If you require a reasonable adjustment in order to participate in the recruitment process, or you are looking for general information about our reasonable adjustment process, please contact our team via email, and advise your preferred method of communication: erecruitment@legalaid.nsw.gov.au.





In the pre-screening questions you will need to provide information on whether you identify as Aboriginal and/or Torres Strait Islander. Aboriginality is defined by descent through parentage, identification as being Aboriginal and being accepted in the community as such.


For Aboriginal specific information regarding working at Legal Aid NSW, our Aboriginal network, career development opportunities and support systems please email aboriginalservices@legalaid.nsw.gov.au 



• Temporary and Talent Pool Opportunity at Campbelltown (35HPW)
• Enquiries: Julie Ausburn on (02) 4629 2703 or email julie.ausburn@legalaid.nsw.gov.au
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