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Aboriginal Targeted - Information Referral Officer - Clerk 3/4 - Family Law Division - Central Sydney & Parramatta - Talent Pool

Organisation / Entity: Legal Aid Commission, Office of the
Job category:
  • Administration and Clerical
Job location:
  • Sydney Region / Sydney City
  • Sydney Region / Sydney - Greater West
Job reference number: 00008VM0
Work type: Full-Time
Total remuneration package: Up to $90,085. Package includes salary ($74,117- $81,158), employer's contribution to superannuation and annual leave loading.
Contact: 02 9219 5884 - Marina Abreu
Closing date: 25/05/2022 - 11:59 PM


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Information Referral Officer - Clerk 3/4 - Family Law Division - Central Sydney & Parramatta - Talent Pool


Close date: Wednesday 25 May 2022 [11:59pm]

• Requisition Number: 00008VM0

• Aboriginal Targeted


This role is targeted to Australian Aboriginal and Torres Strait Islander people, however is open to all applicants.

If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying you can contact the Aboriginal Services Branch for a confidential discussion by emailing aboriginalservices@legalaid.nsw.gov.au.



Legal Aid NSW provides legal services to people across NSW.

We use the law to help Aboriginal and Torres Strait Islander people to know, defend and assert their rights.

Our services include:

• free legal advice

• legal representation

• specialist services such as assistance for people with fines, housing issues or domestic violence.

We believe a workforce that reflects our clients is important in delivering a service that meets the needs of community and are proud to say we have the largest number of Aboriginal solicitors in any legal practice in NSW.

We are aiming for 11% of all staff to be Aboriginal or Torres Strait Islander, which is why this is a targeted role. To be an organisation that Aboriginal people want to work at, we strive to value Aboriginal voices, respect First Nations cultures, foster allyship, and take a zero-tolerance stance on discrimination.

We are the largest legal service in NSW, with 29 offices across the state. Most of our staff also work flexibly such as from home or part-time, and we offer flexible work arrangements to all our staff.



Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 28 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.



Responsibilities of the role includes but are not limited to:

  • undertaking referrals of clients to both legal practitioners and non-legal services including liaison with the Legal Aid NSW Grants Division and the legal practitioners,
  • co-ordination and involvement in the provision of a range of family law services including community legal education,
  • the provision of high level administrative support in relation to Legal Aid NSW data input and proper use of Legal Aid NSW systems, preparation of documents, legal research, and
  • the provision of high level assistance to support the work of solicitors in the Family Law Division.



We are looking for committed and motivated individuals who:

  • have excellent organisation skills and strong administrative experience,
  • have good communication skills and be able to engage with the legal profession, stakeholders and clients to effectively refer matters where there is a need for ongoing legal assistance,
  • have enthusiasm in delivering good client service.




• Willingness to undertake a Criminal Record Check and/or working with Children Check


• Hold Australian or NZ citizenship, Australian Permanent Residency, or a valid visa to work in Australia for temporary vacancies

• Hold Australian or NZ citizenship, Australian Permanent Residency for ongoing vacancies

• Fully vaccinated against COVID-19 prior to commencement 



Applications MUST be submitted online through www.iworkfor.nsw.gov.au to be considered. No late applications will be accepted.

Applicants should read the Role Description and consider the Focus Capabilities and Key Accountabilities when preparing their resume and cover letter.

Applicants are requested to attach:

• current resume / curriculum vitae (CV) (maximum 5 pages)

• cover letter (maximum 2 pages) responding to the following two questions:


  1. What experience do you have working with socially and economically disadvantaged people or people who have experienced family violence and referring them to appropriate services?
  2. What experience and skills do you have in working in a varied and high volume work environment?

Please save your CV and Cover Letter as 'LAST NAME, First name - CV/Cover Letter' in PDF or word format.

The selection process will include a range of comparative assessment techniques to assist in determining capability and suitability for the role.

This recruitment will be used to fill any current vacancies and may be used to create a Talent Pool for similar future temporary or ongoing vacancies that may arise over the next 18 months.



Legal Aid NSW welcomes applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTI community, culturally diverse people and other diverse communities.

Legal Aid NSW is committed to increasing its Aboriginal and Torres Strait Islander workforce to ensure the organisation is reflective of our client base. This position is targeted to Australian Aboriginal and Torres Strait Islander people. This recruitment activity is conducted in accordance with Rule 26 of the Government Sector Employment Rules 2014 in relation to employment of eligible persons. While this role is open to all applicants, Australian Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

For Aboriginal specific information regarding working at Legal Aid NSW, our Aboriginal Staff network, career development opportunities and support systems please email: aboriginalservices@legalaid.nsw.gov.au.

Legal Aid NSW provides dignified access to accommodate the diverse needs of our community. We acknowledge and support the access needs of people with visible and invisible disabilities, as such all of our offices are accessible.

If you require a reasonable adjustment in order to participate in the recruitment process, or you are looking for general information about our reasonable adjustment process, please contact our team via email, and advise your preferred method of communication: erecruitment@legalaid.nsw.gov.au.


• Talent Pool for ongoing/temporary, full-time/part-time vacancies 

• Locations: Central Sydney and Parramatta
• Enquiries: Executive Assistant, Family Law - Ms Marina Abreu on 02 9219 5884 or marina.abreu@legalaid.nsw.gov.au


Applying for a Role
Working at Legal Aid NSW

• Salary Range $74,117- $81,158 plus superannuation & leave loading


• Jobs Board Ref No. 00008VM0 



• The Family Law Division have a number of roles where it is a statutory obligation for staff to hold a valid Working With Children Check. If you are successfully placed on the Talent Pool, please note you will be required to provide your Working With Children Check details prior to commencement in any role requiring the check.

•To ensure recruitment at Legal Aid NSW continues without interruption during the COVID-19 pandemic, virtual methods may be used for interviews and assessments. This may include interviews conducted by video, telephone interviewing, Microsoft Teams meetings and online assessments.