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There are currently 2 jobs listed by National Parks & Wildlife Service

Administration Support Officer

Organisation/Entity: National Parks & Wildlife Service
Job Category:
  • Environmental
Job Location:
  • Regional NSW / Far West and North Central NSW
Job Reference Number: 00005KSJ
Work Type: Full-Time
Number of Positions: 1
Total Remuneration Package: $64,781 p.a. Package includes salary ($29,855 p.a. - $58,440 p.a.), employer's contribution to superannuation and annual leave loading.
Contact: 0430 475 469 - Jaymie Norris
Closing Date: 28/09/2017 - 11:59 PM

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Classification: Clerk General Scale Steps
Employment Status: Temporary, Full-Time
Duration: ASAP up to 3 months

- Are you looking for a new and exciting challenge in the Environment sector?

- You will help inform people about National Parks in western NSW, help facilitate visitor experience and provide customer service.

- The role is in customer service and administration, based at the National Parks and Wildlife Service office in Broken Hill. 

The Department of Planning and Environment is the lead NSW Government agency in planning for a growing NSW.

The Department’s vision – Planning for a growing NSW: inspiring strong communities, protecting our environment – provides the benchmark for our partnership and leadership approach to engaging and working collaboratively with key State and Local Government, community and industry stakeholders to deliver better outcomes in the areas of planning, local government and the environment.

The NSW Office of Environment and Heritage is a part of the Planning and Environment Cluster. It aims to enrich life in NSW by helping the community to conserve and enjoy our environment and heritage. For more information go to www.environment.nsw.gov.au

National Parks and Wildlife Service manages, conserves and cares for land in national parks and reserves. NPWS links customer, conservation and cultural outcomes in a sustainable way by building participation in the management and use of parks.

Primary purpose of the role: Assists in the administrative activities of the work unit, provides customer services and acts as a point of contact for public enquiries.

You must read the following documents prior to preparing your application:

Role description

Application Guide

Applying for a role in the NSW Public Sector


Job Notes: A Recruitment Pool may be established for future temporary roles with similar focus capabilities. The Recruitment Pool may be available to hiring managers from OEH and other NSW Public Sector agencies over a 12 month period.

The NPWS is a non-smoking workplace and smoking is not permitted in national parks.

To Apply:
- Click the APPLY button at the end of this advertisement
- Provide your personal information as prompted
- Attach your resume that sets out your education, work history and other facts about yourself that relate to the role (maximum of 4 pages);
- Attach a cover letter that is relevant to the role (maximum of 1 page).
- Complete all the questions in the online application. Two of the questions will require you to provide specific examples from your experience (4000 character limit per question). These questions are shown below. Do not address these in your cover letter.

Q1. Describe a challenging task that you have worked towards that involved competing priorities. How did you approach the situation? How successful were you in prioritising the different tasks? What would you have done differently next time?

Q2. Give us an example of a time when you had to satisfy a particular customer or client need. How did you establish what the customer’s needs were? What steps did you take to meet these needs and how well do you think you satisfied the customer’s expectations?


The information provided in your application needs to show how you meet the focus capabilities and other essential requirements of the role. (Refer to the role description for details about the capabilities and the associated behaviour indicators. The role description also lists the essential role requirements.)

OEH is committed to providing a flexible, diverse and inclusive workplace.

We are also committed to offering flexible work arrangements where possible. Candidates should discuss options available for this role with the hiring manager.

Responsibilities

Please refer to the role description.