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There are currently 35 jobs listed by Department of Communities and Justice

Legal Officer, LawAccess NSW

Organisation/Entity: Department of Communities and Justice
Job Category:
  • Legal and Justice
Job Location:
  • Sydney Region / Sydney - Greater West
Job Reference Number: 00007KJM
Work Type: Full-Time
Number of Positions: 1
Total Remuneration Package: Maximum Total Remuneration Package: $113,103. Package includes salary ($67,853 - $102,043), employer's contribution to superannuation and annual leave loading.
Contact: suzana.mihic@justice.nsw.gov.au or (02) 8833 3159 - Suzana Mihic
Closing Date: 17/02/2020 - 11:59 PM


  • Develop and maintain plain language legal information resources
  • Temporary Full-time up to March 2021
  • Location: Parramatta
  • Legal Officer Grade I-II, Salary ($67,853 – $102,043 pa), plus employer’s contribution to superannuation and annual leave loading 

About us

LawAccess NSW is a free government telephone service that provides legal information, referrals and in some cases, advice for people who have a legal problem in NSW. The core business hours of LawAccess NSW are 9:00 am to 5:00pm, Monday to Friday.

About the role

The Legal Officer’s responsibilities include:
  • Developing and maintaining plain language legal information resources
  • Providing support, training and guidance to LawAccess staff on legal issues and information resources
  • Appropriately using LawAccess systems (including electronic systems) for recording legal services and updating legal information resources
  • Undertaking administrative and research activities within established policies, procedures and delegations.
  • Providing efficient, accurate and high quality telephone legal advice to a diverse range of customers
  • Using flexible service delivery to maintain high standards of customer service.

Essential Requirements

  • Admission as a legal practitioner in NSW 
  • A current practising certificate or eligibility to hold a current practising certificate
  • Demonstrated ability to develop plain language legal information resources 
  • Experience providing high quality legal advice and representation.

About you

The successful candidate will possess the following:
  • Minimum 2 years Post Admission Experience (PAE)
  • Ability to manage own workload and operate with a high degree of independence when providing legal advice and assistance to customers and developing information resources, in accordance with policies and procedures
  • Excellent customer service and problem solving skills
  • An understanding of the barriers confronted by a diverse range of customers in accessing the legal system.

Click here to download the role description. 

Applying for the role

To apply for this role you need to submit an application online via www.iworkfor.nsw.gov.au

When applying you will need to:

1. Answer the two pre-screening questions below – we are looking for you to demonstrate your competency in this focus capability.

  • Targeted Question 1 - Describe your ability to develop written plain language legal information resources, and your ability to use technology to publish those resources online. Provide an example of when you have done this.
  • Targeted Question 2 - Describe your experience providing high quality, plain language, legal advice and representation in civil, criminal and/or family law matters. Provide an example of when you have done this.

2. Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.

Contact: Suzana Mihic | Team Leader – Legal Resource Team | Email: suzana.mihic@justice.nsw.gov.au | Phone: (02) 8833 3159

Closing date: Monday, 17 February 2020 (11:59 PM)

A talent pool may be created for future ongoing and temporary full-time and part-time roles and is valid for a period of up to 18 months. 

The Department of Communities and Justice is committed to building a workplace that values and supports diversity and inclusion. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI+ and people from culturally and linguistically diverse backgrounds. 

The Department encourages applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment in the recruitment process, please call or email the contact person listed, and also advise us of your preferred method of communication.