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Job Status: Full time, Temporary (24 months)

Salary: Base salary of $73,904 per annum, plus 10.5% superannuation contributions

Position No: SOH2161

Applications Close:  Friday 9^th  June 2023, 11:59pm

Role Enquiries:  recruitment@sydneyoperahouse.com

Technical Enquiries: Jobs NSW Helpdesk on 1800 562 679

An organisation where diversity of thought & experience is valued, supported & respected.

THE HOUSE

At the Sydney Opera House you will be surrounded by supportive and hardworking teams who are filled with passion and creativity. You will be inspired to create value in everything you do and will be provided with opportunities to grow and achieve while making a positive contribution to our community. Our vision for diversity, inclusion and belonging (DI&B) is that the Sydney Opera House – who we are and everything we do – reflects and respects the diversity of the community. Our 2021-23 DI&B Strategy sets out the change we are driving in the lead up to our 50^th anniversary in 2023. These commitments work hand in hand with the commitments in our longstanding Reconciliation, Accessibility and Environmental Action Plans.

We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We encourage applications from people of all genders, as well as people from one or more of these underrepresented groups/communities, including but not limited to d/Deaf and Disabled people/people with disability, people from culturally and linguistically diverse backgrounds, and people who identify as LGBTIQ+.

We recognise that everyone is unique, and that you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SOH recruitment/interview process to better enable you to shine, then please email us at  recruitment@sydneyoperahouse.com or call us on 02 9250 7743 and let us know. Adjustments may include but are not limited to; alternate application methods, interview setup, physical requirements, interpreters or other access supports or specific interview availability times and more.

For more information about the Sydney Opera House please refer to our website.

YOUR NEW ROLE

The Sales Coordinator will be an integral Sydney Opera House Tourism Sales Team member, supporting the Head of Sales and working closely with the sales team, with duties varying to align with changing daily priorities.

The position will be required to provide administrative and sales support to our Visitor Experience, Business Development Managers, and the Head of Sales, and support various tourism clients across domestic and international markets.

You will thrive on being organised, delivering administrative support, and collating sales reports, market intelligence and insights. You will enjoy meeting clients, and responsible for the domestic travel trade, including the hotel concierge, and assisting the sales team in delivering sales targets.

This role is perfect for a talented individual with the ambition to succeed in one of the world’s busiest tourist attractions and performing arts venues.

Supporting the Sales Team during these times will provide the opportunity for mentoring and gaining experience across various tourism markets.

Further detailed information about the role and its requirements can be obtained from the role description.

ARE YOU THE ONE?

We are looking for someone with:

·         Minimum 1-year experience in the tourism industry preferred

·         Excellent verbal and written communication skills

·         Outstanding organisational and excellent interpersonal, networking and presentation skills

·         Aptitude in decision-making and problem-solving

·         Ability to multi-task with strong administration skills including managing time, setting priorities, planning and organising one’s work to achieve specific and set objectives in the most efficient way possible.

·         Microsoft Office skills including proficiency in Excel. Must have good reporting and system management skills to coordinate sales reports.

·         Provide organisational and day-to-day admin support to the sales team. 

BENEFITS & CULTURE

Being Australia’s premier cultural institution, tourism destination & a celebrated community meeting place, we are committed to fostering an inclusive and dynamic working environment for all our staff. With values of Safety, Creativity, Excellence, Collaboration & Accountability your professional life is provided with every opportunity to succeed and develop in your chosen profession. Working with the Sydney Opera House gives you access to a great range of benefits including:

·         Flexible working arrangements

·         5 weeks annual leave

·         Access to a range of internal and external professional development programs and staff engagement initiatives

·         Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka ‘SEALs’) and more.

·         Fitness Passport & complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives

·         Working for an organisation with a 5 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA)

·         Working for an organisation who has committed to the United Nations Sustainable Development Goals

·         And many more!

SOUND LIKE YOU? APPLY!  

Applicants are asked to include the following documents with their applications

·         Up to date resume of no more than five pages

·         Address their suitability in a cover letter of no more than one page

In addition, applicants will be prompted to answer the following two targeted questions in the online application platform.   

1. Please provide an example of when you had competing priorities, what steps you took to manage the situation, and how it was resolved.

2. Please provide a working example of a success story in your current role. This could be introducing a new process, overcoming a challenge, or delivering efficiency by working smarter. What was a win for you?

 Applicants are required to create a profile and submit their application electronically for this position at https://iworkfor.nsw.gov.au/. Only applicants who apply online and include the requested documentation will be considered for this position, unless otherwise discussed.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment . The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Applications will not be accepted from recruitment agencies.